Following her promotion to Director of Operations for the West Region at Stratton Amenities, Angela Alcala brings a strong hospitality background and a proven commitment to operational excellence, service delivery, and client satisfaction. Her experience in hotel hospitality and guest services has shaped a leadership approach grounded in accountability, relationship management, and creating exceptional experiences. In her role, Angela provides strategic oversight of regional operations, partnering with clients, leadership, and onsite teams to ensure consistent service standards, operational performance, and alignment with each property’s unique needs. She is known for her hands-on yet strategic approach, proactively identifying opportunities, addressing challenges, and empowering teams to deliver at a high level. With a focus on strong partnerships and continuous improvement, Angela works to ensure Stratton Amenities delivers reliable, hospitality-driven solutions that create meaningful value for clients and their residents, tenants, and guests.