Pool Concierge

Pool Attendant/Concierge Stratton Amenities | Plano, TX | Full-Time & Part-Time Stratton Amenities is hiring Pool Attendants to support the pool experience at a luxury residential community in Plano, TX. This role combines pool supervision with concierge-level service. We're looking for a polished, hospitality-driven professional who is passionate about delivering exceptional resident experiences in an upscale environment. Key Responsibilities • Greet residents and guests with warmth and professionalism, verify access, and manage check-in procedures • Maintain an attentive, service-oriented presence throughout the pool area at all times • Enforce pool rules, policies, and safety standards consistently and courteously • Monitor activity to ensure a safe, orderly, and enjoyable environment for all • Deliver concierge-level service, assist with resident requests, and proactively anticipate needs • Set up and maintain the pool deck, including seating, umbrellas, and amenities • Maintain cleanliness of the pool area, restrooms, and surrounding spaces • Complete daily opening and closing procedures • Report incidents, concerns, or maintenance issues to management promptly • Support additional duties or special projects as assigned Requirements • Prior customer service or hospitality experience preferred • Professional appearance and strong interpersonal skills • Clear verbal and written communication skills • Ability to take initiative and work independently with sound judgment • Organized, dependable, and able to manage multiple priorities • Comfortable enforcing rules while maintaining a guest-first approach • Ability to work outdoors for extended periods in Texas heat • Weekend and holiday availability required Position Type • Full-time and part-time roles available • Seasonal and ongoing opportunities depending on property needs Compensation • Competitive hourly rate based on experience Stratton Amenities is an equal opportunity employer.