This is a topic that is, unfortunately, still being battled today. Our history is filled with inequality and people being excluded because of their culture or skin color. It is something that, believe it or not, still needs to be rectified-even in 2022. We must get past the notion of tolerance and lean into full acceptance, as this is the only way our businesses and organizations will fully thrive. We can offer the best concierge services to your community and your community when we embrace diversity, equality, and inclusion.
Why We Should Be Embracing Diversity, Equality, and Inclusion:
We all know the answer to this question, but it is still essential to highlight the importance of doing so. Beyond the apparent and most concrete reason that we are all equal and can all bring different ideas to an organization, there are endless other reasons why embracing diversity, equality, and inclusion is necessary.
Versatility:
As we know, having an organization rich with various cultures and ethnic groups creates a versatile and collaborative environment. Fresh ideas and ways of thinking will be at the organization’s core, resulting in a forward-thinking workplace. Change is good because if we become stagnant, we will never improve.
A Place Where Everyone Belongs:
We may think that inequality is not an issue anymore; however, that is not the truth. We need to be better at creating a space where every person feels accepted without judgment. Embracing a diverse, equal, and inclusive working culture as a concierge service is the only way to ensure this happens. When you implement this into your organization, without any judgment, you will find that your residents will feel more at ease, and so will your employees.
It’s a Human Right:
There should be no question about being a more diverse, equal, and inclusive environment. It is a fundamental human right that everyone should respect. Our differences are what makes this world so beautiful. We get to learn from one another and improve as a cohesive team.
How An Organization Can Embrace Diversity, Equality, and Inclusion:
There are many ways an organization can embrace diversity, equality, and inclusion within the workplace and ensure its employees thrive. It may sound obvious, but not every organization gets this right. There are a few ways in which you can embrace diversity, equality, and inclusion within your building.
Create Diversity, Equality, and Inclusion Policies:
There should always be a policy within your organization that explains how it can ensure that Diversity, Equality, and Inclusion (DEI) is the first step an organization can take to embrace DEI. For example, the policy should highlight that under no circumstances will racism, sexism, ageism, homophobia, or discrimination of any kind be tolerated. Furthermore, the policy will state that any protected characteristic will not be discriminated against within the organization. These policies are meant to hold employees accountable should there be a situation where someone is discriminated against.
The result and the effect this will have on a building’s employees and residents will be positive and bring about a culture of acceptance and unity.
Offer Implicit Bias Training:
This could either be a part of the induction program or be done annually. The point of the training is to address any form of bias, whether unconscious or conscious and to set a standard for employees. Through the training, employees will understand what is expected of them and how they can be a part of creating a culture at work that embraces diversity, equality, and inclusion.
Acknowledge All Religions and Religious Holidays:
This is beneficial not only for your employees but also for your residents. There are various ways to honor different religions and religious holidays within your building, including holding celebratory events representing each religion. Christmas is a big holiday celebration. However, it is not the only one out there. Many different celebrations could be held, such as Chinese New Year, Eid, Hanukkah, Diwali, and many more!
Your employees will automatically feel included, and so will your residents. As a result, your building will be a place of comfort and solace.
The Voice of the People:
Another great way to embrace diversity, equality, and inclusion is to facilitate an environment where every voice is listened to and welcomed. Allow your employees and residents to have a channel of communication whereby they can speak about anything that is worrying them or that they feel could be useful in implementing within the building. Your organization’s environment will be collaborative, resulting in better performance from your staff.
A Multilingual Workforce:
Welcoming a multilingual workforce is another way your organization can embrace diversity, equality, and inclusion. One thing to be mindful of, however, is language barriers. Offering translation services can tackle this problem. For example, you may have employees from all over the world join your company who may have some English knowledge. However, they could easily misinterpret something that has been said. This will result in your employees feeling isolated.
Create a Multigenerational Workforce:
Having a staff team that is made up of different generations will be highly beneficial to your organization. You will be able to foster an environment where people who have different outlooks on life can come together to implement the best strategies for the organization. For example, suppose you have a resident who is elderly. In that case, they may feel more comfortable speaking to someone closer to their age if they have a query or are worried about something, as they will probably be able to connect with them better. On the other hand, if your elderly resident is having problems with technology, they may find that a younger staff member could support them purely because technology is everchanging.
Embracing diversity, equality, and inclusion is the only solution to your organization moving forward and utilizing all of its workforce’s best traits, who all come from different walks of life. As a result, you will find that your organization will become more efficient and will be more flexible.
